Unitec C-Start Owner’s Manual User Manual

C-Start Owner’s Manual Unitec 443-561-1200 • www.StartwithUntiec.com

C - S T A R T Document Number: CST1002 2 Document Title: C-Start Owner’s Manual Figure 1. Sierra Login Screen Due to PCI compliance

C - S T A R T Document Number: CST1002 3 Document Title: C-Start Owner’s Manual Figure 2. Password Change Screen To change the pas

C - S T A R T Document Number: CST1002 4 Document Title: C-Start Owner’s Manual Upon successful log-in, the Summary page of the manag

C - S T A R T Document Number: CST1002 5 Document Title: C-Start Owner’s Manual 3 Set-up Functions The Set-up function are used to pr

C - S T A R T Document Number: CST1002 6 Document Title: C-Start Owner’s Manual Page (described in section 3.3.7). Operating schedules

C - S T A R T Document Number: CST1002 7 Document Title: C-Start Owner’s Manual  Greeting Message Delay – The delay from when a vehi

C - S T A R T Document Number: CST1002 8 Document Title: C-Start Owner’s Manual  Utilities – Allows the user to access system utilit

C - S T A R T Document Number: CST1002 9 Document Title: C-Start Owner’s Manual 4 Promotions The promotions feature is used to set up

C - S T A R T Document Number: CST1002 10 Document Title: C-Start Owner’s Manual 4.3 Fundraisers The fundraiser is a code-activated p

C - S T A R T Document Number: CST1002 11 Document Title: C-Start Owner’s Manual 4.6 Promotions Setup Figure 5. Promotions Main Scre

C - S T A R T Document Number: CST1002 Document Title: C-Start Owner Manual C-START OWNER’S MANUAL This manual describes t

C - S T A R T Document Number: CST1002 12 Document Title: C-Start Owner’s Manual 4.6.1 Prize Promo Setup Figure 6. Prize Discount S

C - S T A R T Document Number: CST1002 13 Document Title: C-Start Owner’s Manual Figure 7. Prize Voucher Setup Screen 1. To setup a

C - S T A R T Document Number: CST1002 14 Document Title: C-Start Owner’s Manual 4.6.2 Promotions Setup Figure 8. Edit Discount Scre

C - S T A R T Document Number: CST1002 15 Document Title: C-Start Owner’s Manual 6. Click Save. If you wish to change or delete a was

C - S T A R T Document Number: CST1002 16 Document Title: C-Start Owner’s Manual Figure 11. Sample Promotions Usage Report 5 House A

C - S T A R T Document Number: CST1002 17 Document Title: C-Start Owner’s Manual You may reload the account without reentering all i

C - S T A R T Document Number: CST1002 18 Document Title: C-Start Owner’s Manual  Frequency Reward – select wash that will be awarde

C - S T A R T Document Number: CST1002 19 Document Title: C-Start Owner’s Manual Figure 12. Account Program Screen To setup a new acc

C - S T A R T Document Number: CST1002 20 Document Title: C-Start Owner’s Manual 5.4.1 Pre-Paid Account Program Setup Figure 13. Pre

C - S T A R T Document Number: CST1002 21 Document Title: C-Start Owner’s Manual 5.4.2 Subscription Account Program Setup Figure 14.

C - S T A R T Document Number: CST1002 Document Title: C-Start Owner ‘sManual Document Revision History Software Version Rev Relea

C - S T A R T Document Number: CST1002 22 Document Title: C-Start Owner’s Manual 15. Click Save. 5.5 Accounts When the accounts opti

C - S T A R T Document Number: CST1002 23 Document Title: C-Start Owner’s Manual 5.5.2 Loyalty Accounts Accounts will be activated fr

C - S T A R T Document Number: CST1002 24 Document Title: C-Start Owner’s Manual Figure 17. Edit Fleet Account To set-up the fleet ac

C - S T A R T Document Number: CST1002 25 Document Title: C-Start Owner’s Manual Figure 18. Edit Account User To add a new user, 24.

C - S T A R T Document Number: CST1002 26 Document Title: C-Start Owner’s Manual Figure 19. Sample House Account Status Report 5.6.2

C - S T A R T Document Number: CST1002 27 Document Title: C-Start Owner’s Manual 5.6.3 Loyalty Report The Loyalty Report provides

C - S T A R T Document Number: CST1002 28 Document Title: C-Start Owner’s Manual Figure 21. Sample House Account Fleet Report The Fle

C - S T A R T Document Number: CST1002 29 Document Title: C-Start Owner’s Manual  User Name and Account Number (either card, code or

C - S T A R T Document Number: CST1002 30 Document Title: C-Start Owner’s Manual 5.6.5 Sales Report Figure 22. Account Sales Report

C - S T A R T Document Number: CST1002 31 Document Title: C-Start Owner’s Manual  Value – indicates the dollar amount or number of u

C - S T A R T Document Number: CST1002 Document Title: C-Start Owner ‘sManual [ T H I S P A G E I N T E N T I O N A L L Y L E

C - S T A R T Document Number: CST1002 32 Document Title: C-Start Owner’s Manual 6 Reports The Reports function allows you to view ac

C - S T A R T Document Number: CST1002 33 Document Title: C-Start Owner’s Manual Sales Summary Sales Washes Qty P

C - S T A R T Document Number: CST1002 34 Document Title: C-Start Owner’s Manual Accounts Reloads 5 Deluxe Card 8 $320

C - S T A R T Document Number: CST1002 35 Document Title: C-Start Owner’s Manual 6.2 Sales Report The Sales report shows the prod

C - S T A R T Document Number: CST1002 36 Document Title: C-Start Owner’s Manual Figure 27. Sample Sales Report Wash Activations -

C - S T A R T Document Number: CST1002 37 Document Title: C-Start Owner’s Manual Prepaid Upgrades – Provides a count of and dollar amo

C - S T A R T Document Number: CST1002 38 Document Title: C-Start Owner’s Manual Products – show transactions where a specific product

C - S T A R T Document Number: CST1002 39 Document Title: C-Start Owner’s Manual Figure 29. Sample Transaction Report When the trans

C - S T A R T Document Number: CST1002 40 Document Title: C-Start Owner’s Manual 6.4 Code Listing Report The code listing report is a

C - S T A R T Document Number: CST1002 41 Document Title: C-Start Owner’s Manual 7 Sales The Sales tab displays and functions as a P

C - S T A R T Document Number: CST1002 i Document Title: C-Start Owner’s Manual Table of Contents 1 Introduction ...

C - S T A R T Document Number: CST1002 42 Document Title: C-Start Owner’s Manual To purchase a wash package, select one of the washes

C - S T A R T Document Number: CST1002 43 Document Title: C-Start Owner’s Manual To purchase a new account, click on the account: Fi

C - S T A R T Document Number: CST1002 44 Document Title: C-Start Owner’s Manual To reload an account, click Reload and enter the acco

C - S T A R T Document Number: CST1002 45 Document Title: C-Start Owner’s Manual To issue a rewash code, click Rewash then select the

C - S T A R T Document Number: CST1002 46 Document Title: C-Start Owner’s Manual To print a report, select the report type. If you wou

C - S T A R T Document Number: CST1002 47 Document Title: C-Start Owner’s Manual 8 Maintenance Functions The Maintenance screen displ

C - S T A R T Document Number: CST1002 48 Document Title: C-Start Owner’s Manual Shutdown – This key is used to shut down, restart the

C - S T A R T Document Number: CST1002 49 Document Title: C-Start Owner’s Manual 9 Utilities 9.1 General System Utilities The Utilit

C - S T A R T Document Number: CST1002 50 Document Title: C-Start Owner’s Manual 9.1.1 Enable Support Mode Enable Support Mode is a

C - S T A R T Document Number: CST1002 51 Document Title: C-Start Owner’s Manual The Database Utility screen is used to backup and res

C - S T A R T Document Number: CST1002 ii Document Title: C-Start Owner’s Manual 5.5 Accounts ...

C - S T A R T Document Number: CST1002 52 Document Title: C-Start Owner’s Manual Enter the number of days. Click Delete Codes. NOTE:

C - S T A R T Document Number: CST1002 53 Document Title: C-Start Owner’s Manual 10 Component Operation and Maintenance This section

C - S T A R T Document Number: CST1002 54 Document Title: C-Start Owner’s Manual Figure 50. C-Start Front View Visible Components

C - S T A R T Document Number: CST1002 55 Document Title: C-Start Owner’s Manual Figure 51.C-Start Door – Interior

C - S T A R T Document Number: CST1002 56 Document Title: C-Start Owner’s Manual 10.1.2 Inside the C-Start The following figure pr

C - S T A R T Document Number: CST1002 57 Document Title: C-Start Owner’s Manual Figure 53. C-Start Left Interior Wall

C - S T A R T Document Number: CST1002 58 Document Title: C-Start Owner’s Manual 10.1 System Cabling System cabling comes into the C-S

C - S T A R T Document Number: CST1002 59 Document Title: C-Start Owner’s Manual 2. Briefly press the TEACH button. The yellow

C - S T A R T Document Number: CST1002 60 Document Title: C-Start Owner’s Manual 10.5.1 Replacing the Printer Paper Replace printer

C - S T A R T Document Number: CST1002 iii Document Title: C-Start Owner’s Manual 10.5 Thermal Printer ...

C - S T A R T Document Number: CST1002 iv Document Title: C-Start Owner’s Manual Figure 31. Code Listing Report Settings ...

C - S T A R T Document Number: CST1002 1 Document Title: C-Start Owner’s Manual 1 Introduction The C-Start is touch-screen based